Salesforce Certified Nonprofit Cloud Consultant

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Which of the following is NOT supported by NPSP Data Importer?

  1. Custom Objects

  2. Recurring Donations

  3. Multiple Payments

  4. All Contact Relationships

The correct answer is: All Contact Relationships

The statement highlights that not all contact relationships are supported by the NPSP Data Importer. In the context of the Nonprofit Success Pack (NPSP), the Data Importer is primarily designed to handle standard object data efficiently. While it allows for the importation of standard nonprofit objects such as donations, contacts, and accounts, it has limitations when it comes to more complex relationships that exist between various contact records. For instance, relationships may involve specific connections like primary contact, secondary contact, or any complex hierarchies that would not be easily accommodated through the import tool without prior setup. Unlike the other aspects mentioned, such as Recurring Donations and Multiple Payments—which are part of the NPSP framework and can be straightforwardly imported—the comprehensive capturing of relational data between contacts usually necessitates additional customization or setups to represent those relationships correctly in Salesforce. This limitation underscores the importance of understanding the capabilities and constraints of tools like the NPSP Data Importer when planning data migrations in a nonprofit context.